Last Updated: January 2024
Data Protection

ba99 Privacy PolicyYour Data, Protected

ba99 takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player. We keep things straightforward — no confusing legal jargon.

How ba99 Protects Your Privacy

Six core commitments ba99 makes to every player regarding their personal data

SSL Encryption on All Data

Every piece of data you share with ba99 — from your registration details to your payment information — is protected by SSL encryption. Your data travels securely between your device and ba99's servers at all times, making interception by third parties practically impossible.

No Data Sold to Third Parties

ba99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the ba99 ecosystem and is only shared with trusted service providers who help operate the platform — and only to the extent necessary.

Minimal Data Collection

ba99 only collects the personal data that is genuinely needed to operate your account, process your transactions, and comply with legal obligations. We do not collect data for the sake of it. If we do not need it to serve you, we do not ask for it.

Right to Delete Your Data

You have the right to request deletion of your personal data from ba99's systems. Subject to legal retention requirements, ba99 will process deletion requests promptly. Simply contact ba99 support with your request and the team will guide you through the process.

Marketing Opt-Out Available

ba99 will only send you promotional communications if you have opted in to receive them. You can withdraw your consent and opt out of marketing emails or messages at any time through your account settings or by contacting ba99 support directly.

Transparent Data Practices

ba99 believes you should always know what is happening with your data. This Privacy Policy is written in plain English so that every player — regardless of technical background — can understand exactly how their information is handled on the ba99 platform.

01 Who We Are

ba99 is an online sports betting and gaming platform operated at ba99.top, serving players based in Bangladesh. When this Privacy Policy refers to "ba99", "we", "us", or "our", it means the ba99 platform and the team responsible for operating it.

ba99 acts as the data controller for the personal information you provide when registering and using the platform. This means ba99 determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how ba99 handles your personal data, or if you wish to exercise any of your data rights, you can contact the ba99 privacy team at any time via [email protected].

02 Data We Collect

ba99 collects the following categories of personal data from players:

  • Identity Data: Full name, date of birth, gender, and copies of identity documents provided during verification.
  • Contact Data: Email address, phone number, and residential address.
  • Account Data: Username, password (stored in encrypted form), account preferences, and communication history with ba99 support.
  • Financial Data: Payment method details (bKash number, Nagad number, Rocket number), transaction history, deposit and withdrawal records.
  • Technical Data: IP address, device type, browser type and version, operating system, and session data collected automatically when you use ba99.
  • Usage Data: Betting history, game activity, pages visited on ba99, time spent on the platform, and feature usage patterns.
  • Marketing Preferences: Your preferences regarding receiving promotional communications from ba99.

Note: ba99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Collect Your Data

ba99 collects your personal data through the following means:

  • Direct interactions: Data you provide when registering your ba99 account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
  • Automated technologies: Technical and usage data collected automatically as you navigate and interact with the ba99 platform, including through cookies and similar tracking technologies.
  • Third-party sources: In some cases, ba99 may receive data about you from payment providers (such as bKash or Nagad) in connection with transaction processing, or from identity verification services used to confirm your identity.

ba99 does not purchase personal data from data brokers or other commercial data sources. All data collected by ba99 is obtained through your direct interaction with the platform or through the technical operation of the platform itself.

04 Why We Use Your Data

ba99 uses your personal data for the following purposes:

  • Account management: To create and manage your ba99 player account, verify your identity, and provide access to all platform features.
  • Transaction processing: To process your deposits, withdrawals, and any bonus credits accurately and securely via bKash, Nagad, and Rocket.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the ba99 support team.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations, age verification requirements, and responsible gaming obligations.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the ba99 platform.
  • Platform improvement: To analyse how players use ba99 so we can improve the platform experience, fix issues, and develop new features.
  • Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them.
  • Responsible gaming: To monitor betting patterns and identify players who may need support, in line with ba99's responsible gaming commitments.

Your choice matters: ba99 will never use your personal data for purposes that are incompatible with the reasons it was originally collected. If we need to use your data for a new purpose, we will inform you and obtain your consent where required.

05 Legal Basis for Processing

ba99 processes your personal data on the following legal grounds:

  • Contract performance: Processing that is necessary to provide you with the ba99 service under the Terms and Conditions you agreed to at registration — including account management, transaction processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws, such as identity verification, anti-money laundering checks, and responsible gaming monitoring.
  • Legitimate interests: Processing carried out for ba99's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and interests.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Data Sharing

ba99 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:

  • Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party providers used to verify your identity documents during the KYC process.
  • IT and platform service providers: Companies that provide hosting, security, analytics, and technical infrastructure services to ba99, under strict data processing agreements.
  • Legal and regulatory authorities: Where ba99 is required by law to disclose your data to government bodies, law enforcement agencies, or regulators.

All third parties who process data on behalf of ba99 are required to handle your data securely and in accordance with applicable data protection standards. ba99 does not permit third-party service providers to use your data for their own purposes beyond the specific service they provide to ba99.

International transfers: Some of ba99's service providers may be located outside Bangladesh. Where data is transferred internationally, ba99 ensures appropriate safeguards are in place to protect your data.

07 Cookies and Tracking

ba99 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit ba99.

ba99 uses the following types of cookies:

  • Essential cookies: Required for the ba99 platform to function. These cannot be disabled as they are necessary for core features like login sessions and security.
  • Functional cookies: Remember your preferences and settings to provide a more personalised experience on ba99.
  • Analytics cookies: Help ba99 understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised.
  • Marketing cookies: Used to deliver relevant promotional content to you based on your activity on ba99. These are only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ba99 platform.

08 Data Retention

ba99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and reporting requirements.

  • Active accounts: Personal data is retained for the duration of your ba99 account and for a period of at least 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Financial transaction data is retained for a minimum of 5 years following the transaction date.
  • Support communications: Records of your interactions with ba99 support are retained for up to 3 years.
  • Marketing data: If you opt out of marketing, ba99 retains a record of your opt-out preference to ensure we do not contact you again.

When personal data is no longer required, ba99 securely deletes or anonymises it so that it can no longer be associated with you.

09 Your Data Rights

As a ba99 player, you have the following rights regarding your personal data. To exercise any of these rights, contact ba99 support at [email protected].

Right What It Means Available
Access Request a copy of the personal data ba99 holds about you. Yes
Rectification Ask ba99 to correct inaccurate or incomplete personal data. Yes
Erasure Request deletion of your personal data, subject to legal retention requirements. Yes
Restriction Ask ba99 to limit how your data is processed in certain circumstances. Yes
Portability Receive your data in a structured, machine-readable format. Yes
Objection Object to processing based on legitimate interests or for direct marketing. Yes
Withdraw Consent Withdraw consent for marketing or other consent-based processing at any time. Yes

ba99 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and ba99 will notify you if an extension is needed.

10 Data Security

ba99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and ba99's servers.
  • Encrypted storage of sensitive data including passwords and payment details.
  • Access controls ensuring that only authorised ba99 personnel can access personal data, and only to the extent required for their role.
  • Regular security assessments and monitoring of ba99's systems for vulnerabilities.
  • Incident response procedures to detect, report, and address any personal data breaches promptly.

While ba99 takes data security very seriously and applies industry-standard protections, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your ba99 account and never share your login credentials with anyone.

Security tip: If you ever suspect that your ba99 account has been accessed without your permission, contact ba99 support immediately. We will act quickly to secure your account and investigate the incident.

11 Children's Privacy

ba99 is strictly an 18+ platform. ba99 does not knowingly collect personal data from anyone under the age of 18. If ba99 discovers that a player account belongs to someone under 18, the account will be closed immediately and any personal data associated with it will be deleted.

If you believe that a minor has registered on ba99, please contact ba99 support at [email protected] immediately so the matter can be investigated and resolved.

ba99 uses age verification checks during the registration process to help prevent underage access to the platform. These checks are a core part of ba99's responsible gaming commitment.

12 Changes to This Privacy Policy

ba99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how ba99 processes your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed.

Your continued use of ba99 after any updates to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with the updated policy, you should stop using ba99 and contact support to close your account.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how ba99 handles your personal data, please get in touch with the ba99 privacy team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Data rights requests responded to within 30 days

ba99 is committed to resolving any privacy concerns you raise. If you are not satisfied with ba99's response to your concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Safe and Secure

Your Privacy is Safe — Join ba99 Today

ba99 protects your data with SSL encryption, strict access controls, and a no-sell policy. Register your free account and bet with confidence in BDT via bKash or Nagad.